FEMA has provided some information on the flood insurance customers who may receive refunds after the Homeowner Flood Insurance Affordability Act of 2014 rolled back some of the high rates from the Biggert Waters Act of 2012. Attached is the cheat sheet created to help people know whether they may or may not get a refund. It is not as simple as we would all like, but people struggling with this issue may find some relief.
It appears from the text that the refunds are being processed by the NFIP and will be out later this year. There is no contact information in the NFIP materials requesting the insureds to request these refunds. Anyone who wants to know if their policy is being considered for a refund may benefit from calling their agent and asking them to inquire.