Customer Service

Manager Edward Lawson


Need additional time to make a payment?

Residential customers

  • Apply in person no later than the disconnect date noted on the delinquent/final notice.
  • Extensions are granted to the customer named on the account only with a valid picture ID.
  • Customer must pay 25% of the bill upon applying for an extension.
  • Customers have a total of 30 extension days to use in a calendar year, but you can only request 15-days maximum per application.
  • Extension days do not restart each time a customer changes a service location in a calendar year.

Commercial customers

  • Not currently available.


Hours of Operation

  • Monday thru Friday
  • 8:00 a.m. to 4:00 p.m.

Physical Address

  • Government Tower
  • 8026 Main Street, 1st Floor
  • Houma, LA 70360

Mailing Address

  • P. O. Box 6097
  • Houma, LA 70361
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